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--- android_can_install_app [2021/03/07 09:49]
jonathan
+++ android_can_install_app [2021/03/09 11:59] (current)
rafi
@@ Line 1: / Line 1: @@
-=== Android - can't install App ===
+=== Android - Unable to install from Google Play ===
-Before Doing this process, make sure you have sufficient space in your phone.
+Before starting this process, make sure you have sufficient space in your phone.
-If you have not sufficient space, then uninstall the unwanted apps then go for this process.
+If you have not sufficient space, then please free up space on your phone first and then go through the following steps:
-- Open Google Play store App
-- Tap on three line (notifications tab)
-{{:android_notification_tab.png?200|}}
+== Clear the Google Play Store cache ==
--settings
+. Open the Settings menu on your device.
-{{:android_fix_settings.png?400|}}
+. Go to Apps or Application Manager. (This option might differ depending on your device.)
+. Scroll to All Apps and then scroll down to the Google Play Store app.
-- App download preference
+{{::android_fix_googgleplaystoreimg.png?200|}}
-{{:android_fix_appdownloadpref.png?400|}}
-Select over any network, tap Done.
+. Tap the Storage & Cache button.
-{{:android_fix_appdownloadpref2.png?200|}}
+{{:android_fix_stoandcacbtn.png?200|}}
-Open "Settings" App
+. Tap the Clear cache button.
-- Apps -> Find "Google play store" app -> Storage -> Clear cache
-                                                  -> Clear storage
-- 3 dots, uninstall updates.
-- Go Back
-- Apps -> Find "Google play service" app -> Storage -> Clear cache
-                                                    -> Clear storage -> Manage Data -> Clear All data
+{{:android_fix_clearpic.png?200|}}
+. Go back to Apps or Application Manager, and make steps 3-5 on Google Play Services App.
+{{:android_fix_googleplayserviceapp.png?200|}}
+----
+== Clear the Google Play Store data ==
+If cleaning the cache of the Google Play Store and Google Play Services doesn't resolve the issue, try clearing the Google Play Store & Google Play services data:
+{{::android_fix_clearstorage.png?200|}}
+ Tap the **Clear storage** button.