draft_troubleshooting

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* UBUNTU *

Sleep mode issue

If you have any issues with Privatise after sleep mode.

1. After sleep, go to the terminal where Privatise is running and hit "CTRL + C" to terminate.
2. Restart Privatise with sudo openvpn /etc/openvpn/client/client.ovpn. 

While connecting through VPN, automatically it is disconnecting again and again

1. Go to sudo nano /etc/openvpn/client/client.ovpn.
2. Change the number 1194 to 443, and the word UDP to TCP.
3. Restart Privatise after typing ctrl + c with sudo nano /etc/openvpn/client/client.ovpn.

The connection might be a bit slower, but you shouldn't have an issue with disconnects after that.

WiFi disconnect over Privatise

 1. Run sudo apt-get install -y resolvconf.
 2. Reboot after running and finishing the install of resolvconf and try running Privatise again.
 
 

AEAD Decrypt error: bad packet ID

 Please stop Privatise and try the following
 
 1. Open the client config: sudo nano /etc/openvpn/client/client.ovpn.
 2. Change the following lines:
    Where it says proto udp. Please change this to proto tcp.
    Where it says remote xxx.xxx.xxx.xxx 1194 . Please change this line to remote xxx.xxx.xxx.xxx 443 .
 Please do the following:
 
 1. sudo nano /etc/openvpn/client/client.ovpn.
 2. Add the following line as a new line at the bottom:
    route 142.250.82.0 255.255.255.0 net_gateway
 3. Save the file.
 4. Restart Privatise on the terminal it's running on with.
 5. ctrl C 
 6. then restart with:
    sudo openvpn /etc/openvpn/client/client.ovpn

Lost internet access after a restart of Privatise or closing of Privatise

 Please do the following:
 
 1. sudo service network-manager reload.
  • draft_troubleshooting.1623844766.txt.gz
  • Last modified: 2021/06/16 11:59
  • by jonathan