This guide provides a basic overview of deploying the Privatise Agent using Datto RMM—formerly Autotask Endpoint Management (AEM). While we are not able to offer comprehensive support for Datto RMM, there is * 1. Configuring your Privatise PARTNERID in Datto RMM * 2. Downloading the component script [[here from this link.

• 3. Importing the component.
• 4. Schedule the script to run.
• 5. Verify the job completed successfully.

1. From the “Setup” menu, select “Account Settings”:

2. On the “Setup” page, navigate to the “VARIABLES” section and click the “Add Variable” button:

3. Create a variable named “PRIVATISE_PARTNERID” and enter your account key in the value field:

(To get Privatise PARTNERID account license, go to setup RMM in the Partner Portal here:External Link

4. Import the Privatise Agent Deployment component after downloading it from this link. To import, go to Components and under New Component on the left click IMPORT COMPONENT and upload the component file.

You can deploy Privatise Agents with Datto RMM by either the sites list or the devices tab within a site. In this example, we're doing it from the Sites list, but the process is precisely the same from the device tab, with the exception of choosing the specific devices for deployment vs. the entire site. If you've added it as a favorite in step 4 above, you can use the “Run a quick job” button vs. the “Schedule a job” button to perform a quick one-off install from both the site and device lists.

1. On the Sites tab, select the site you want to deploy to and then click the schedule job button (looks like a cog wheel).

2. In the new “Scheduled A Job” view, name the job and click on the “Add a Component” link:

3. In the Component option window check “Privatise Agent Deployment [WIN]” and click the “Save” button:

4. Make sure that the site target is shown under targets! Otherwise, click on “Add Target” and add your site(s). c

5. When prompted to “run this job now” click “OK”:

You can check for deployment errors by viewing the job status.

1. Navigate to the Jobs tab > Competed Jobs tab > click on the job 2. On job view, click the “stdout” and “stderr” buttons to view the log from any agent that may have failed to aid in troubleshooting.

If you need any assistance Privatise, or if you notice a step that's missing, please contact us at support@privatise.com.