Differences

This shows you the differences between two versions of the page.

--- macos_deployement_device [2020/12/23 11:41]
jonathan created
+++ macos_deployement_device [2021/07/26 08:07] (current)
jonathan
@@ Line 9: / Line 9: @@
 . Download a generic Privatise executable to the device you want to install on. The download link is: https://privatise-main-storage.s3.us-east-2.amazonaws.com/binaries/RMM/Install+Privatise.zip
-. Once downloaded, double click on the executable.
+. Once downloaded, double-click on the executable.
 {{:screen_shot_2020-12-23_at_9.14.26.png?400|}}
@@ Line 15: / Line 15: @@
 . Accept terms and go through the installer setup steps.
-In order to connect to the VPN, Privatise App require privileged authorization, the administrator password is needed to continue.
+. Once the Privatise App opens,  In order to connect to the VPN, Privatise App requires privileged authorization, the administrator password is needed to continue.
 {{:macappht.png?200|}}
-. When prompted, enter the PIN code in the MacOS app.
+If you already have a helper tool installed on your Mac with an older version and now it needs to be updated, after the Helper Tool new installation, The App will quit automatically.
+You need to re-open the App to continue the installation process.
+{{:screen_shot_2021-07-26_at_10.49.18.png?200|}}
+. When prompted, enter the PIN code in the macOS app.
 {{:mac_pin_code.png?200|}}
-If the PIN code you entered is correct, the MacOS app will load correctly and now be visible under the "Devices" page in your managed company's user portal.
+If the PIN code you entered is correct, the macOS app will load correctly and now be visible under the "Devices" page in your managed company's user portal.
-After the installation completed successfully, you need to re-open the App.
+After the installation is completed successfully, you need to re-open the App.
 {{:mac_finish_installation.png?200|}}